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Thread Statistics | Show CCP posts - 5 post(s) |
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CCP Navigator
C C P
C C P Alliance
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Posted - 2010.05.25 12:05:00 -
[1]
Tranquility is currently unavailable following the daily downtime. Our engineers are investigating the problem and we hope to bring you updates as soon as possible.
Duplicate threads on the server status will be locked and directed to this official announcement.
Navigator
Senior Community Representative
CCP Hf, EVE Online
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CCP Navigator
C C P
C C P Alliance
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Posted - 2010.05.25 12:20:00 -
[2]
There is currently a database failover. Operations are working to resolve this issue and we hope to have Tranquility up and running very soon.
Navigator
Senior Community Representative
CCP Hf, EVE Online
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CCP Navigator
C C P
C C P Alliance
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Posted - 2010.05.25 12:47:00 -
[3]
 Originally by: Javajunky
Since CCP is probably checking this thread periodically today. I couldn't find anything about tomorrow and downtime.
Does CCP plan on having an extended downtime to upgrade for Tyrannis?
I was out of town during my first experience of an EVE expansion and I wasn't sure there was someplace this is announced?
Thanks!
There is a news item on that very subject located here.
Navigator
Senior Community Representative
CCP Hf, EVE Online
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CCP Navigator
C C P
C C P Alliance
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Posted - 2010.05.25 13:51:00 -
[4]
Following our normal scheduled downtime it was quickly discovered that the database required re-indexing. Operations completed this re-indexing successfully.
We apologize for any inconvenience that this may have caused.
Navigator
Senior Community Representative
CCP Hf, EVE Online
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CCP Navigator
C C P
C C P Alliance
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Posted - 2010.05.25 15:36:00 -
[5]
Originally by: Lordand master
What ever happened to the CCP transparency?
Correct me if i am wrong but CCP used to say what the problem was in detail and what was being done to solve it. When did that stop? Now-days they just say: "the server is going to be down for some time" as if we can't find that out by running the game...
Anyone remember when they had problems breaking 20,000 players mark and had to go on stackless python? What happened? Went from days with almost open source kind of explanation of what was wrong and what measures were taken, to dispensing "statements and answers in a can".
Doesn't just stop at development team, customer service took a dive as well. Few days ago my ship was destroyed by a griever and there was no CONCORD. I appealed the whole issue and, in about 3 minutes, received the "we'll look into it" response followed by closing of the petition. You would think they would toss an update my way on what that investigation was doing or anything since petition was not resolved instead of closing it.
Don't like the way this is, not one bit.
I would not be at all surprised if CCP Navigator was just some sort of a CCP customer relations spokesmen and not in any way part of the development team, given the details he provided us. Hell, if someone walked into the building the receptionist would be more informative.
Then again, maybe my hopes are still high and it is a bot.
Community simply report the details provided to us from Operations when Tranquility is experiencing difficulties. While I appreciate that people want to be kept updated, I am not going to go down the road of simply making posts which are not factually correct which would be much worse.
In this instance it was discovered that the database needed to be re-indexed in order for Tranquility to perform in the correct state. Once this was discovered the fix took place very quickly and the server rebooted as quickly as we could.
Navigator
Senior Community Representative
CCP Hf, EVE Online
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